Christopher Guy
Houston
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
14
14
years of professional experience
Work History
Sales Manager
Nissan South
Houston
12.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Maintained accurate records of all transactions between customers and company representatives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Collaborated with marketing team to create promotional materials for target customers.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
Operations Manager
Conns Home plus
Houston
06.2019 - 11.2023
- Customers Service, (Conn's) sales Council
- Head cashier
- Specialist, Sales
- Taking payments
- Checking in contracts
- Balancing the cash register every hour
- Taking down payments
- Answering and taking phone calls, and messages
- Processing deposit bags.
- Processing insurance claim
- Sending and receiving products for service
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Implemented systems for tracking operational performance metrics.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Maintained accurate inventory records to track stock levels and minimize costs.
Store Manager
Mattress one
Houston
01.2011 - 06.2019
- Developed relationships with suppliers to negotiate better prices.
- Developed strategies to maximize sales and profitability.
- Assessed operational efficiency of the store's departments.
Education
Supply Chain Management -
Houston Community College
Houston, TX05.2014
High School Diploma -
Dobie High School
Houston, TX05-2011
Skills
- Staff management
- Employee motivation
- Team oversight
- Sales presentations
- Verbal and written communication
- Sales strategy
- Customer relationship management
References
- T. Guillory, English Teacher, 832-955-5294
- Mr. Goodwill, College Professor, goodwilljack@yahoo.com
- C. Conner, Teacher, mentor, 281-782-8050
Computer Skills
Languages, Full professional proficiency
Timeline
Sales Manager
Nissan South
12.2023 - Current
Operations Manager
Conns Home plus
06.2019 - 11.2023
Store Manager
Mattress one
01.2011 - 06.2019
Supply Chain Management -
Houston Community College
High School Diploma -
Dobie High School