Rachel Kankam
Lawrenceville,GA
Summary
Sales Advocate with a proven track record in driving productivity and achieving sales targets. Expertise in customer relationship management, sales strategy formulation, and effective conflict resolution. Strong communication and problem-solving skills enhance client satisfaction and overall sales performance.
Overview
6
6
years of professional experience
Work History
Debt Collector
Carmax Auto Finance
Kennesaw, Georgia
12.2024 - Current
- Created customized debt repayment strategies following analysis of clients' financial situations.
- Negotiated payment plans to facilitate timely resolution of outstanding debts.
- Provided education on financial literacy and debt management to empower clients.
- Worked with team members to improve policies and processes for debt resolution.
Salesperson
Juce Organics
Duluth, Georgia
03.2020 - 12.2024
- Educated customers on products and services to enhance engagement.
- Analyzed customer feedback to pinpoint improvement areas in product offerings.
- Utilized strong verbal communication to assess customer needs effectively.
- Fostered social interactions, creating a welcoming atmosphere for smooth shopping.
Pool Attendant
Riveredge Landing HOA
Lawrenceville, GA
05.2021 - 09.2021
- Promptly reported any damages or repair needs to management staff.
- Followed all safety protocols regarding hazardous materials in pool and spa upkeep.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
Skills
- Client prospecting
- Relationship management
- Sales presentations
- Product expertise
- Effective communication
- Performance tracking
Timeline
Debt Collector
Carmax Auto Finance
12.2024 - Current
Pool Attendant
Riveredge Landing HOA
05.2021 - 09.2021
Salesperson
Juce Organics
03.2020 - 12.2024