Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Rachel Kesler

Ballston Spa,NY

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities. Efficient and accurate Certified Pharmacy Technician thrives in fast-paced settings. Team player with strong customer engagement and data entry skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Certified Pharmacy Technician

Hannaford
Ballston Spa, NY
04.2023 - Current
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Established and updated patient profiles, medications and insurance details.

Pharmacy Technician

Hannaford
Ballston Spa, NY
03.2019 - 04.2023
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Established or maintained medications and other patient profiles.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.

Service Leader

Hannaford
Ballston Spa, NY
11.2017 - 03.2019
  • Conducted opening and closing duties to maintain smooth operations.
  • Trained new team members on services and operations to build high-performing 10 experts.
  • Onboarded service employees, offering guidance and assistance to properly handle unhappy customers.

Education

Associate of Arts - Cosmetology

Bon Losee
Provo, UT
10.2010

Skills

  • Pharmacy operations
  • Workflow Optimization
  • Problem-solving skills
  • Insurance billing
  • Patient paperwork
  • Insurance Verification
  • Quality assurance and control
  • Prescription verification
  • Point of sale systems proficiency
  • Verifying orders
  • Supporting pharmacy operations
  • Resolving customer issues
  • Ordering and stocking medications
  • HIPAA
  • Advanced math skills
  • Drug storage procedures

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Certified Pharmacy Technician

Hannaford
04.2023 - Current

Pharmacy Technician

Hannaford
03.2019 - 04.2023

Service Leader

Hannaford
11.2017 - 03.2019

Associate of Arts - Cosmetology

Bon Losee
Rachel Kesler