Rachel Kibler
Summary
Proven achiever with a strong background in sales and customer service, notably at Sunbelt Rentals. Excelled in territory development and relationship building, consistently surpassing sales targets. Skilled in account management and problem-solving, demonstrating exceptional team leadership and computer proficiency. Achieved significant client base growth through effective networking and strategic solutions. Ambitious Outside Sales Representative developing plans to meet customer needs. Well-versed in building valued discussion around equipment needs and opportunities to increase sales. Strategic and efficient with drive for applying sales techniques that support corporate mission.
Overview
3
3
years of professional experience
Work History
Outside Sales Representative
Sunbelt Rentals
05.2022 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Inside Sales Representative
Sunbelt Rentals
06.2021 - 05.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
911 Dispatcher
Clinton County Communications
03.2021 - 06.2021
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
Education
No Degree - Criminal Justice
Lock Haven University of Pennsylvania
Lock Haven, PAHigh School Diploma -
Central Mountain High School
Mill Hall, PA2018
Skills
- Relationship Building
- Motivated Team Player
- Problem-Solving
- Customer Service-Oriented
- Account Management
- Team Leadership
- Sales management
- Territory Management
- Networking
- Territory Development
- Computer Skills
Timeline
Outside Sales Representative
Sunbelt Rentals
05.2022 - Current
Inside Sales Representative
Sunbelt Rentals
06.2021 - 05.2022
911 Dispatcher
Clinton County Communications
03.2021 - 06.2021
No Degree - Criminal Justice
Lock Haven University of Pennsylvania
High School Diploma -
Central Mountain High School
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