Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rachel Lemke

Fredonia,NY

Summary

-Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.


-Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.


- Attentive Swim Instructor with proven abilities individual and group instruction. Careful about monitoring students to prevent injuries and other emergency situations. Knowledgeable about related equipment and teaching techniques. Certified in First Aid, CPR and water rescue.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Rite Aid Pharmacy
09.2022 - Current
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Coordinated verification and filling of more than 300 daily prescriptions in high-volume pharmacy environment.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Team Leader

Panera Bread
06.2021 - 09.2022
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Processed refunds and exchanges in accordance with company policy.

Lifeguard/Swim Instructor

YMCA
08.2020 - 06.2021
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Mentored and trained new swim instructors on best practices.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Inspected and tested pool equipment functionality to minimize hazards.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Developed tailored lesson plans for various age groups, improving swimming skills and confidence.

Education

Bachelor of Science - Criminal Justice & Social Work

SUNY At Fredonia
Fredonia, NY
06.2026

High School Diploma -

Jamestown High School
Jamestown, NY
06.2022

Skills

  • Problem-solving abilities
  • Growth Mindset
  • Student Support
  • First Aid Certified
  • Lifeguard & Water Safety Training
  • Time Management
  • CPR Certified
  • Reliable and Responsible
  • Cooperative Attitude
  • Patience

Certification

  • CPhT - Certified Pharmacy Technician
  • First Aid/CPR Certified

Timeline

Certified Pharmacy Technician

Rite Aid Pharmacy
09.2022 - Current

Team Leader

Panera Bread
06.2021 - 09.2022

Lifeguard/Swim Instructor

YMCA
08.2020 - 06.2021

Bachelor of Science - Criminal Justice & Social Work

SUNY At Fredonia

High School Diploma -

Jamestown High School

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Rachel Lemke