Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Lyon

Greenville,NC

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

2
2
years of professional experience

Work History

Server

Q Sushi
05.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Hostess

Mellow Mushroom
06.2022 - 04.2023
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.

Hostess

Olive Garden
08.2021 - 05.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Science -

Pitt Community College
Winterville, NC
06.2027

Skills

  • Customer Service
  • Server Support
  • Food Running
  • Table Setting
  • Cash Handling
  • Dining Area Maintenance

Timeline

Server

Q Sushi
05.2023 - 08.2023

Hostess

Mellow Mushroom
06.2022 - 04.2023

Hostess

Olive Garden
08.2021 - 05.2022

Associate of Science -

Pitt Community College
Rachel Lyon