Rachel Mackenzie
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Legal Assistant
The Law Offices of Amber Jade F. Johnson, P.A.
12.2023 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Business Development Manager
Your Brand Voice
09.2023 - 12.2023
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Account Executive
Outbound Engine
02.2023 - 07.2023
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Bartender
TopGolf
10.2022 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Head Bartender
Ichiban Sushi
10.2018 - 07.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Legal File Clerk
Jill Schwartz & Associates
09.2017 - 08.2018
- Improved tracking of borrowed files by implementing a check-in/check-out system, minimizing instances of lost or missing documents.
- Participated in regular file room audits, assisting with reconciling discrepancies and ensuring overall compliance with recordkeeping standards.
- Supported legal team members with photocopying, scanning, and assembling relevant documentation for meetings and court appearances.
- Contributed to faster case resolution by promptly delivering requested legal files to attorneys and support staff.
Education
Bachelor of Science - Sociology
University of Florida
Gainesville, FLSkills
- Microsoft office
- Client communication
- Organizational efficiency
- Administrative assistance
- Effective multitasking
Timeline
Legal Assistant
The Law Offices of Amber Jade F. Johnson, P.A.
12.2023 - Current
Business Development Manager
Your Brand Voice
09.2023 - 12.2023
Account Executive
Outbound Engine
02.2023 - 07.2023
Bartender
TopGolf
10.2022 - 02.2023
Head Bartender
Ichiban Sushi
10.2018 - 07.2022
Legal File Clerk
Jill Schwartz & Associates
09.2017 - 08.2018
Bachelor of Science - Sociology
University of Florida
Similar Profiles
MARIA L. NEGROMARIA L. NEGRO
Executive Legal Assistant at Law Offices of Travis R. Walker, P.A.Executive Legal Assistant at Law Offices of Travis R. Walker, P.A.
William CarelloWilliam Carello
Internship Student at Law Offices Of Eric G. Mooney P.A.Internship Student at Law Offices Of Eric G. Mooney P.A.
Maria RodriguezMaria Rodriguez
Legal Assistant at Law Offices of Kenneth B. Schurr, P.ALegal Assistant at Law Offices of Kenneth B. Schurr, P.A