Rachel Mitchell
Gillette,WY
Summary
Accomplished Manager with a proven track record at The Local and Subway, enhancing customer satisfaction and team performance through effective problem-solving and staff training. Skilled in multitasking and time management, I excel in optimizing operations and boosting sales. My approach integrates complex problem-solving with robust customer service, driving substantial results.
Overview
7
7
years of professional experience
Work History
Manager
The Local
Gillette, WY
03.2024 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintains open lines of communication, and ensures quality service.
- Trains employees to maximize team agility and performance.
- Creates weekly staff schedule accordingly.
- Order all products and supply’s from multiple distributors weekly.
- Maintains all inventory.
- Prepares variety of drinks and food items efficiently.
Automotive Detailer
Precision
Gillette, WY
08.2021 - 07.2022
- Cleaned interior and exterior of vehicles using different machines, detailing tools, chemicals, cleaners, waxes, polishes, ect.
- Fixed cracks in windshields.
- Removed window tint and cleaned windows to prepare for tint.
- Restored headlights using buffing compound and sealants.
Manager
Subway
Tacoma, WA
09.2017 - 07.2021
- Conducted daily store operations, including opening and closing procedures
- Monitored inventory levels and placed all truck orders in a timely manner.
- Developed strategies to maximize sales and profits.
- Created employee schedules and maintained appropriate staffing levels.
- Trained all employees too company standards.
- Conducted interviews evaluating skills and qualifications.
- Handled all money procedures and banking.
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Project Management
- Staff Development
- Product Management
- Customer Service
- Decision-Making
- Attention to Detail
- Multitasking
- Problem-Solving
- Scheduling and Coordinating
Timeline
Manager
The Local
03.2024 - Current
Automotive Detailer
Precision
08.2021 - 07.2022
Manager
Subway
09.2017 - 07.2021