Rachel Morris

Highly skilled Senior Escrow Officer with 17+ years of real estate title and escrow experience to facilitate the closing process from acceptance of purchase contract through issuance of title insurance policy. Passionate about applying a high level of expertise for property transactions and delivering stellar customer service to clients.

• Executed wire transfers, stop payments and account transfers
• Verified legal documents for correct acknowledgments and legal and lien information.
• Collaborated with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting and bankruptcies.
• Developed and deepened relationships with clients and associated professionals such as lawyers, lender representatives and mortgage brokers.
• Coordinated closing dates and meetings, for out of state and alternative locations.
• Prepared closing disclosures, post-closing records and disbursements
• Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
• Managed final steps of closing process to mitigate risk and errors, achieving over 20,000 timely and efficient closings.
• Managed full real estate closing process in compliance with all applicable processes, standards and legal requirements.
• Collaborated with customers, realtors, and lenders to make processes as smooth and efficient as possible.
• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.