Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Rachel Nicholl

Tavernier,FL

Summary

Dynamic professional with over 5 years of experience in the Food and Beverage Industry, committed to delivering exceptional service and fostering a positive work environment. Proven expertise spans diverse restaurant styles, including large-scale corporate establishments, fine dining, casual, and fast-paced venues, and small, locally owned businesses. Passionate about contributing to a thriving hospitality culture through strong leadership and a customer-centric approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server and Bartender

Hazies
Steamboat Springs, Colorado
06.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Server and Bartender

Papa Joes Waterfront
Islamorada, FL
02.2024 - 05.2025
  • Assist in opening a brand new restaurant, training others and placing procedures during high season.
  • Follows restaurants food and beverage policy while maintaining cleanliness and providing quality service for great experiences and guest satisfaction.
  • Provide exceptional service in high volume, in door and outdoor restaurant/ tiki bar catering to an assortment of clientele.

Assistant Restaurant Manager

Rock And Brews
11.2022 - 07.2023
  • Supervises all areas of a 55 table restaurant (approx. 350 person max and pet friendly).
  • Assists in managing a 20+ team member staff.
  • Keeps restaurant compliant with all federal, state and local hygiene and food safety regulations.
  • Tracks gross sales, labor percentage, comps and deleted items, nightly deposits and cash drawer handling.
  • Cleans, closes and secures restaurant at the end of the night.

Lead Bartender and Server

Rock And Brews
06.2021 - 07.2023
  • Keeps 20 seat bar plus tables presentable and well-stocked to meet customer needs.
  • Multitasks during high volume shifts and maximizing food and beverage sales for all bar guests and bar walk-ups.
  • Performs opening and closing duties, prints sales reports, prepares cash drawers.
  • Organizes bar inventory and storage procedures to keep stock within optimal levels to meet food/drink safety and sanitary standards.
  • Follows alcohol awareness procedures and attends alcohol compliance meetings every four months for preventing excessive guest intoxication.


Education

Associate of Arts - Environmental Science

Valencia College
Orlando, FL
05.2020

High School Diploma -

Coral Shores High School
Tavernier, FL
05.2017

Skills

  • Shift Management
  • High volume dining
  • Adaptability and flexibility
  • Customer service
  • Interpersonal and Written Communications
  • Training and Development
  • Front of House Operations

Certification

  • Food and Beverage handlers license
  • TIPs certified

References

References available upon request.

Timeline

Server and Bartender

Hazies
06.2025 - Current

Server and Bartender

Papa Joes Waterfront
02.2024 - 05.2025

Assistant Restaurant Manager

Rock And Brews
11.2022 - 07.2023

Lead Bartender and Server

Rock And Brews
06.2021 - 07.2023

Associate of Arts - Environmental Science

Valencia College

High School Diploma -

Coral Shores High School