Rachel Pietrzak

🔶 Managed appointment scheduling and confirmed patient visits, optimizing office flow and minimizing wait times.

🔸 Handled patient inquiries via phone and in-person, addressing concerns and providing information about services and procedures.

🔸 Collected and verified patient information, including insurance details, medical history, and payment options.

🔸 Assisted in the preparation and maintenance of patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.

🔸 Processed payments and managed billing inquiries, ensuring clear communication regarding insurance coverage and patient responsibilities.

🔸 Implemented office protocols to improve operational efficiency and enhance patient satisfaction.

🔸 Served high customer volumes during special events, nights, and weekends.
🔸 Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
🔸 Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

🔸 Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

🔸 Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
🔸 Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
🔸 Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
🔸 Contributed to a positive work environment through effective teamwork and communication with colleagues.