Rachel Recinos
Leesburg,VA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Store Manager
Bath & Body Works
09.2016 - Current
- Learned company policies and procedures to maintain compliance and safety standards.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Supported team members in achieving sales targets through effective communication and collaboration.
- Familiarized with point-of-sale systems to facilitate efficient transaction processing.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Assistant Manager
Brookstone
05.2013 - 09.2016
- Led team in achieving sales targets through effective training and development initiatives.
- Streamlined inventory management processes to enhance accuracy and reduce discrepancies.
- Implemented customer service protocols resulting in improved client satisfaction ratings.
- Mentored junior staff, fostering professional growth and enhancing team performance metrics.
Front End Supervisor
Jetro Restaurant Depot
06.2010 - 07.2012
- Supervised daily operations, ensuring optimal workflow and efficiency across front-end activities.
- Trained and mentored new staff in customer service protocols and cash handling procedures.
- Implemented process improvements that enhanced customer experience and reduced wait times.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and accuracy.
Education
No Degree - General Studies
Northern Virginia Community College
Annandale, VA01-2012
Skills
- Problem-solving
- Outstanding communication skills
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Bath & Body Works
09.2016 - Current
Assistant Manager
Brookstone
05.2013 - 09.2016
Front End Supervisor
Jetro Restaurant Depot
06.2010 - 07.2012
No Degree - General Studies
Northern Virginia Community College