Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Reed

West Des Moines,IA

Summary

Dynamic and adaptable Department Support Assistant with a proven track record at Mercy West Hospital, excelling in multitasking and time management. Leveraged strong organization and effective communication to enhance productivity and customer satisfaction. Demonstrated exceptional professionalism and teamwork, streamlining processes for improved efficiency. Detail-oriented Support Assistant with [Number] years of experience executing wide range of administrative duties with efficiency and accuracy. Collaborative team member working with employees across all organizational levels both confidently and respectfully for optimal productivity. Timely problem solver with talents in report preparation, documentation editing and supply ordering. Support professional offering substantial expertise in administrative support and customer service. Known for strong focus on team collaboration and achieving results. Flexibly adapts to changing needs and ensures reliability and efficiency. Exhibits excellent communication and organizational skills sought by employers. Professional support specialist with strong focus on team collaboration and adaptability. Adept at managing administrative tasks, resolving customer inquiries, and maintaining organized workflows. Reliable team player who thrives in dynamic environments and consistently delivers results. Skilled in communication, problem-solving, and multitasking.

Overview

4
4
years of professional experience

Work History

Department Support Assistant

Mercy West Hospital
West Des Moines, IA
05.2024 - Current
  • Created, prepared, and delivered reports to various departments.
  • Wrote and published memos, notes and other written correspondence, promoting professional in-office communication for employees.
  • Enhanced customer satisfaction by addressing and resolving support inquiries in a timely manner.
  • Adapted quickly to changing priorities while managing daily caseloads efficiently under tight deadlines.
  • Streamlined workflow processes for increased efficiency and productivity within the support team.
  • Teletracking patients from room to room
  • Put together and tear down charts.
  • Admit and discharge patients
  • Print off prenatals and scan them into power chart .

Kitchen Utility Worker

Big Grove Brewery
Des Moines, IA
04.2023 - 05.2024
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Supported continuous workflow in the kitchen, assisting chefs with ingredient preparation as needed.
  • Contributed to maintaining a high level of customer satisfaction by ensuring timely and accurate delivery of meals during busy shifts.
  • Facilitated smooth transitions between meal services by efficiently setting up stations according to established guidelines.

Server/ Bartender

Fongs Pizza
Downtown Des Moines, IA
04.2021 - 03.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

High School Diploma -

Johnston High School
Johnston, IA
05.2005

Skills

  • Strong Organization
  • Professionalism and Etiquette
  • Resourcefulness and Initiative
  • Calendar Management
  • Multitasking and Time Management
  • Teamwork and Collaboration
  • Fast Learner
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Clear Communication
  • Effective Communication
  • Adaptability and Flexibility
  • Customer and client relations
  • Document and File Management
  • Customer relations and communications

Timeline

Department Support Assistant

Mercy West Hospital
05.2024 - Current

Kitchen Utility Worker

Big Grove Brewery
04.2023 - 05.2024

Server/ Bartender

Fongs Pizza
04.2021 - 03.2023

High School Diploma -

Johnston High School
Rachel Reed