Rachel Ringer
Administrative Manager
Portage,IN
Summary
Collaborative manager with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Northern Plant Services, Ltd.
03.2024 - Current
- Communicate timely information to all executive management.
- Serve as a liaison between executive management to both customers and vendors.
- Process payroll, maintain personnel records.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Operations Manager
Northern Plant Services, Ltd.
05.2023 - 03.2024
- Developed & implemented new policies.
- Conducted employee evaluations: reviewed expectations, provided feedback, and set goals.
- Planned and hosted operations meetings weekly; took minutes and assigned action items.
- Facilitated smooth collaboration between departments through clear communication channels.
Office Manager
Northern Plant Services, Ltd.
09.2018 - 05.2023
- Onboarded new hires, processed background checks, entered employee information into Sage.
- Launched social media pages for business; responsible for creating and posting new content.
- Developed an accident/incident flow chart to assist field personnel and simplify standard procedures.
- Entrusted with handling confidential information.
- Completed annual OSHA 300 form
Store Manager
Little Green Apple Hallmark
12.2013 - 09.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Interviewed, hired, and trained new associates.
Education
Bachelor of Science - General Studies
Indiana University
12.1998
Skills
- Communication
- Organization
- Problem-solving
- Record Keeping
- Correspondence
- Accounts Receivable
- Accounts Payable
- Staff Development
- Payroll
- Staff Management
- Microsoft Office
- Safety Compliance
Personal Information
Title: Assistant General Manager
Timeline
Assistant General Manager
Northern Plant Services, Ltd.
03.2024 - Current
Operations Manager
Northern Plant Services, Ltd.
05.2023 - 03.2024
Office Manager
Northern Plant Services, Ltd.
09.2018 - 05.2023
Store Manager
Little Green Apple Hallmark
12.2013 - 09.2018
Bachelor of Science - General Studies
Indiana University
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