Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rachel Saldierna

Summary

Accomplished Territory Sales Manager and Store Manager with a proven track record in driving territory expansion and business growth at AutoZone. Expert in strategic planning and sales leadership, adept at fostering customer relationships and developing partnerships. Demonstrates exceptional time management and sales expertise, consistently achieving and surpassing sales goals. Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage. Performance-oriented Sales Leader offering exceptional record of achievements. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

18
18
years of professional experience

Work History

Territory Sales Manager

AutoZone
07.2011 - Current
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Store Manager

AutoZone
07.2011 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Store Manager

Advance Auto Parts
05.2006 - 06.2011
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Education

GED -

Northside High School
1101 Quitman St Houston, TX 77009
05.2002

Skills

  • Territory expansion
  • Sales closing
  • Territory Growth
  • Business growth and retention
  • Strategic Planning
  • Sales Tracking
  • Sales Presentations
  • Partnership Development
  • Sales Leadership
  • Time Management
  • Goals and performance
  • Customer Relationship Management
  • Sales expertise

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Territory Sales Manager

AutoZone
07.2011 - Current

Store Manager

AutoZone
07.2011 - Current

Store Manager

Advance Auto Parts
05.2006 - 06.2011

GED -

Northside High School
Rachel Saldierna