Summary
Overview
Work History
Education
Skills
Timeline

Rachel Sellers

Seymour,IL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

18
18
years of professional experience

Work History

Sales Associate

Helzberg Diamonds
Champaign, Illinois
09.2024 - Current
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers to determine wants or needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Adhered to company initiatives and achieved established goals.
  • Processed transactions using a point-of-sale system.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.
  • Collected payments and provided accurate change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Large Animal Veterinary Technician

University of Illinois Veterinary Medicine Hospita
Urbana , IL
10.2006 - Current
  • Performed routine laboratory procedures for hematology, urinalysis and serology.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
  • Managed student er schedule
  • Prepped for surgeries
  • Cleaned up after procedures
  • Went on ambulatory calls
  • Taught 2nd year veterinary technician students
  • Placed catheters for procedures
  • Cleaned and stocked the clinic and ordered supplies
  • Maintained good clientele and scheduling
  • Maintained record keeping
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Prepared and reviewed records and consent forms.
  • Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
  • Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
  • Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Supervised vet techs and scheduled appointments.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Educated clients on proper animal nutrition and preventive health care techniques.
  • Designed medication and exercise plans for animals to optimize health.
  • Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
  • Collected samples of bodily fluids to analyze for parasites or other diseases.
  • Provided community outreach on animal behavior through information materials and participation in special events.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Participated in educational seminars related to veterinary medicine topics in order to stay up-to-date on current trends and best practices.
  • Prepared and labeled medications and instructed client on administration.
  • Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
  • Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Ordered supplies needed for the practice such as medications or medical instruments.
  • Provided postoperative care for animals recovering from surgery including providing pain management treatments.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.

Education

Associate of Applied Science - Veterinary Technology

Parkland College, Champaign, IL
05-2006

High School Diploma -

Mahomet-seymour High School , Mahomet, IL
05-2000

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Financial records analysis

Timeline

Sales Associate - Helzberg Diamonds
09.2024 - Current
Large Animal Veterinary Technician - University of Illinois Veterinary Medicine Hospita
10.2006 - Current
Parkland College - Associate of Applied Science, Veterinary Technology
Mahomet-seymour High School - High School Diploma,
Rachel Sellers