Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rachel Sisk

Madisonville,TN

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

14
14
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification

Work History

Medical Receptionist

Kidzcare Pediatrics
Madisonville, Tennessee
05.2024 - 07.2025
  • Greeted patients and families warmly upon arrival at pediatric clinic.
  • Scheduled appointments efficiently using electronic medical records system.
  • Managed patient check-ins and check-outs for smooth clinic operations.
  • Verified insurance details and collected co-payments from patients.
  • Answered phone calls promptly, addressing inquiries and directing calls appropriately.
  • Maintained patient confidentiality while handling sensitive information daily.
  • Assisted healthcare providers with administrative tasks during busy periods.

Unit Secretary

Sweetwater Hospital Association
Sweetwater, Tennessee
10.2018 - 06.2022
  • Collaborated with team members to streamline office procedures and enhance service delivery.
  • Managed the front desk area ensuring neatness at all times.
  • Greeted visitors and patients in a courteous and friendly manner.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.

Production Worker

Denso Manufacturing
Athens, TN
09.2015 - 05.2018
  • Operated machinery to assemble products efficiently.
  • Maintained clean and organized workspaces for safety compliance.
  • Loaded and unloaded materials for production processes.

Catering Server

The Catering Connection
Sweetwater, Tennessee
09.2011 - 09.2015
  • Set up and arrange dining areas for events and gatherings.
  • Served food and beverages to guests efficiently and professionally.
  • Assisted in the breakdown and cleanup of event spaces post-service.

Education

Monroe County Academy
Madisonville, TN

Skills

  • Electronic medical records
  • Patient scheduling
  • Insurance verification
  • Patient confidentiality

Certification

  • CPR Certified

Timeline

Medical Receptionist

Kidzcare Pediatrics
05.2024 - 07.2025

Unit Secretary

Sweetwater Hospital Association
10.2018 - 06.2022

Production Worker

Denso Manufacturing
09.2015 - 05.2018

Catering Server

The Catering Connection
09.2011 - 09.2015

Monroe County Academy

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