rachel stuhlmueller
Burlington,VT
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. I also have a background in car sales, where I learned to be efficient as well as reason with customers who may not be happy with their care. I'm Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
7
7
years of professional experience
Work History
Bartender/server
kens pizza
Burlington, VT
07.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Sever
sugar and spice
Mendon, VT
07.2017 - 07.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Cashier
walt and lynne manney
Rutland, VT
07.2017 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- baked and served the baked goods (same owner as Sugar and Spice)
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Bachelor of Science - Food Systems, Nutrition
University of Vermont
Burlington, VT05-2025
Skills
- Safe service compliance
- Food Running
- Basic accounting
- Food Preparation
- Health codes compliance
- Payment Processing
- communications
- timely
- team player/works well in a team
- good under pressure, can resolve conflicts
- Marketing and sales experience
- Customer Service
Affiliations
- Sports (basketball, softball, soccer)
- community service (volunteering at food shelf and with students learning to play soccer/basketball)
Languages
Spanish
Limited
References
References available upon request.
Timeline
Bartender/server
kens pizza
07.2023 - Current
Sever
sugar and spice
07.2017 - 07.2023
Cashier
walt and lynne manney
07.2017 - 07.2023
Bachelor of Science - Food Systems, Nutrition
University of Vermont
Similar Profiles
Eiby MurilloEiby Murillo
Manager at Kens PizzaManager at Kens Pizza
Deshion BurrellDeshion Burrell
Machine Operator at Kens FoodsMachine Operator at Kens Foods
Holly WarnesHolly Warnes
Garden Center Associate at Kens MarketGarden Center Associate at Kens Market
Briana SadlerBriana Sadler
Director of Operations and Finance at Vermont Biomedical Research Network, University of VermontDirector of Operations and Finance at Vermont Biomedical Research Network, University of Vermont
Tim LewisTim Lewis
Workforce Planner/Reports Administrator at Gardener's Supply CompanyWorkforce Planner/Reports Administrator at Gardener's Supply Company