Rachel Tempesta
Lancaster,SC
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
19
19
years of professional experience
Work History
Human Resource Manager
PPM Outdoor, LLC
07.2020 - 10.2023
- Assistant to 3 company executives
- Champion the Client Centric Mission, Company Tenants, and PPM Outdoor Cadence
- Assist with the Monthly All Hands Targeted Interaction
- Oversee all recruiting for Orlando and Jacksonville locations
- Onboard all Staff Members at Orlando branch
- Assist with hiring of all necessary positions
- Maintain all auto, liability, health, and secondary insurances
- Update all PPM Outdoor policies as needed, including yearly handbook review
- Assist with preparing quarterly self-assessments, annual reviews, corrective actions, and terminations of staff members
- Update all Staff Member files with needed changes
- Record payroll hours weekly for Senior Management review and approval and submit
- Coordinate all HOA and administrative of the Fence department
- Input all Accounts receive to portal to be billed
Front End Coordinator
Vega Plastic Surgery, Vega Plastic Surgery & MedSpa
12.2017 - 05.2021
- Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc
- Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations
- Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records
- Maintains patient confidence and protects operations by keeping information confidential.
Medical Secretary
WEST RIDGE OBGYN
03.2016 - 12.2017
- Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations
- Complied and recorded medical charts, reports, and correspondence, using EScripts/Clinical
- Responsible for verification of insurance and authorizations from insurance companies
- Interviewed patients in order to complete documents, case histories, and forms such as intake and insurance forms.
Centralized Scheduling Coordinator
Unity Hospital
04.2012 - 03.2016
- Collected appropriate co-payment and demonstrated ability to process co-payment via cash check or credit card as well as maintains co-payment log, co-payment ledger, and accurate petty cash and demonstrated ability to process deposits and bank statements
- 2
- Demonstrated ability to access insurance verification programs to identify copayment options and initiate referrals for financial counseling
- Processed accurate scheduling of test procedures for various units within the hospital
- Demonstrated professional communication with all customers and demonstrated the ability to appropriately handle complaints or concerns expressed by patients and visitors.
Flight Attendant
JETBLUE AIRWAYS
02.2005 - 02.2010
- Supervised and directed other crew members in proper discharge of their duties
- Assisted flight attendants in doing in-flight tasks as per the company policies and procedures
- Mentored and developed various crew members while supporting, motivating and communicating effectively with all flight attendants
- Directed and assisted passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures
- Administered first aid to passengers in distress.
Education
High School Diploma -
YORK CENTRAL SCHOOL
06.2001
Associate of Science - Human Resource
Some College
Kissimmee, FL06.2025
Skills
- EMR Systems
- Insurance Verification
- Medical Scheduling
- Medical Records
- Patient Care
- Medical Office Experience
- Computer skills
- Medical terminology
- Microsoft Office
- Human Resources Management
- Recruiting
- Benefits Administration
- Workers' Compensation
- Performance Management
Timeline
Human Resource Manager
PPM Outdoor, LLC
07.2020 - 10.2023
Front End Coordinator
Vega Plastic Surgery, Vega Plastic Surgery & MedSpa
12.2017 - 05.2021
Medical Secretary
WEST RIDGE OBGYN
03.2016 - 12.2017
Centralized Scheduling Coordinator
Unity Hospital
04.2012 - 03.2016
Flight Attendant
JETBLUE AIRWAYS
02.2005 - 02.2010
High School Diploma -
YORK CENTRAL SCHOOL
Associate of Science - Human Resource
Some College
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