Rachel Thomas
Yerington,Nevada
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Raley's Grocery Store
Yerington , Nevada
2020.11 - 2024.06
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped customers find specific products, answered questions and offered product advice.
- Answered customer questions and provided store information.
- Discounted purchases by scanning and redeeming coupons.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed refunds for worn, damaged and broken merchandise.
- Collected payments and provided accurate change.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Yerington High School
Yerington, NV2022-06
Skills
- Customer Service
- Written and verbal communication
- Customer Assistance
- Returns processing
- Product Recommendations
- Cash Handling
- Credit and cash transactions
- Time management skills
Affiliations
- I volunteer weekly at Yerington Food Pantry
- I help at my church with setting up events or helping with the kids for Vacation Bible School
Accomplishments
- I was volunteer of the month for May 2024 at the Yerington Food Pantry
References
References available upon request.
Timeline
Cashier
Raley's Grocery Store
2020.11 - 2024.06
High School Diploma -
Yerington High School
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