Summary
Overview
Work History
Education
Skills
Timeline
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Rachel  Thomas

Rachel Thomas

Dearborn,MI

Summary

Dynamic professional with a strong background in customer service and team collaboration. Known for effective decision-making under pressure and enhancing operational workflows. Prepared to leverage skills in cash handling and conflict resolution to support business objectives. Ready to drive operational excellence and improve guest satisfaction.

Overview

1
1
year of professional experience

Work History

Cashier

Westborn Market
Dearborn, Michigan
11.2024 - 11.2025
  • Processed customer transactions at checkout with a focus on accuracy and speed to enhance customer satisfaction.
  • Maintained cleanliness and organization of cashier area to support efficient operations and improve customer experience.
  • Assisted customers with product inquiries, providing tailored recommendations based on needs.
  • Handled cash, credit, and debit transactions with precision and accountability.
  • Operated cash register to process payments accurately using various methods.
  • Greeted customers warmly and addressed product inquiries to provide helpful information and foster a welcoming environment.
  • Restocked grocery shelves to maintain product availability for customers.
  • Collected grocery carts from outside, returning them to the store for customer use.

Restaurant Hostess

Mint 29
Dearborn, Michigan
12.2024 - 08.2025
  • Enthusiastically greeted guests upon arrival, ensuring a positive first impression for the high end restaurant.
  • Managed reservations and waitlists, accommodating special requests for large parties to ensure seamless and attentive service.
  • Coordinated seating arrangements inside and outside to enhance dining room flow and maximize guest capacity.
  • Answered phone calls, handling inquiries and efficiently processing reservations to improve guest experience and ratings.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Maintained the cleanliness of the upscale restaurant by thoroughly sanitizing menus for customers in between seatings.

Education

Associate of Arts - Business Management

Michigan State University
East Lansing, MI
05-2029

High School Diploma -

Divine Child High School
Dearborn, MI
05-2025

Skills

  • Cash handling
  • Customer service
  • Time management
  • Organization
  • Conflict resolution
  • Decision making under pressure
  • Team collaboration

Timeline

Restaurant Hostess

Mint 29
12.2024 - 08.2025

Cashier

Westborn Market
11.2024 - 11.2025

Associate of Arts - Business Management

Michigan State University

High School Diploma -

Divine Child High School
Rachel Thomas