Rachel Varga

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
• Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
• Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.

• Enhanced fan experience by assisting with game day operations and promotions.
• Aided in game day operations such as setup, teardown, and clean-up tasks for seamless event execution.

• Operated scoreboard functions-managed music during fall football games.

• Operated the stat board during women's basketball winter season.

• Managed ticket sales for spring baseball games.

• Managed administration of medications for campers.

Communicated regularly with campers parents, as additional health care situations arose.

• Addressed the medical needs of all attendees by responding to emergencies with my CPR and first aid skill set.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Worked well with teammates and accepted coaching from management team.
• Prepared products following restaurant, health, and safety standards and procedures.
• Provided excellent customer service by greeting customers and meeting quality expectations.

• Produced a set number of COVID face shields and masks hourly/daily.

• Oversaw packing operations and ensure correct quantities.

• Trained new employees on manufacturing procedures.