Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rachelle Niles

Belgrade,Maine

Summary

Energetic care coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Skilled at devising satisfying solutions to complex problems.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Kennebec Dental Excellence
04.2022 - Current
  • Schedule management, patient registration, chart maintenance, scanning and indexing documents, managing incoming calls, referrals, insurance verifications and prior authorizations, patient check-out, collecting copays, discussing treatment plans, cost estimates and financing with patients, setting up payment arrangements, new patient intake, chart creation, database management, chart audits, special projects

Certified Residential Medication Aid

Granite Hill Estates
02.2020 - 06.2022
  • Medication management, Medication Administration Record preparation, medication count and ordering, chart documentation, provide assistance with activities of daily living, ensure safety of all residents, communicate resident status to coworkers and charge nurse, provide emergency medical care as directed by charge nurse

Medical Secretary/EHR Clerical Assistant

Redington Fairview
06.2010 - 02.2020
  • Schedule management, patient registration, chart maintenance, scanning and indexing documents, managing incoming calls, referrals, insurance verifications and prior authorizations, patient check-out, new patient intake, chart creation, database management, chart audits, special projects, document and teach EHR procedure work flows to clerical team, work with EHR team to create and update documents in the system

Education

BS - Cyber Security

University of Maine Augusta
Augusta, ME
05.2022

College Prep -

Lawrence High School
06.1999

Skills

  • Critical Thinking Skills
  • HIPAA Compliance
  • Organizational Skills
  • Multitasking ability
  • Customer Service
  • Typing speed 60 WPM

Certification

  • 06/01/22, 06/01/24, CRMA
  • 11/01/23, Present, CPR

References

  • Meghan Hassele, Friend from church, 207-649-5227
  • Nicole Vachon, Current supervisor and friend, 207-830-1428
  • Faith Aleman
  • Nicolette Mason, Coworker and friend, 207-203-8423
  • Shea Gilbert, Supervisor at Redington Fairview and friend, 207-399-9240

Timeline

Patient Care Coordinator

Kennebec Dental Excellence
04.2022 - Current

Certified Residential Medication Aid

Granite Hill Estates
02.2020 - 06.2022

Medical Secretary/EHR Clerical Assistant

Redington Fairview
06.2010 - 02.2020

BS - Cyber Security

University of Maine Augusta

College Prep -

Lawrence High School

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Rachelle Niles