Rachelle Strausser
Scranton,PA
Summary
Highly skilled Lead Behavioral Health Technician with solid background in counseling, mental health therapy, and crisis intervention. Strengths include exceptional communication skills, ability to handle high-stress situations, and deep knowledge of behavioral health practices. Proven track record in implementing effective behavior treatment plans and contributing to team objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Behavioral Health Technician
Banyan Clearbrook Treatment Center
Laurel Run, PA
09.2022 - 03.2025
- Maintained safe environment for patients through regular monitoring of unit activity.
- Assisted patients in enhancing social relationships and engagement.
- Encouraged development of interpersonal skills through therapeutic activities.
- Cultivated relationships with patients to improve health and reduce self-harm practices.
- Trained new employees on policies and procedures for patient care.
- Developed strategies to promote patient safety, wellness, and independence.
- Attended staff meetings to provide updates on assigned cases and client progress.
- Ensured compliance with laws governing behavioral healthcare service provision.
Cleaning Operative/Environmental Services Housekeeper
Luxury Cleaning LLC.
Wilkes-Barre, PA
06.2022 - 09.2022
- Contracted personal cleaner for AirBnBs in the Poconos and surrounding areas.
- Specialized in deep cleans and property buyout clean-ups.
- Responded promptly to requests for housekeeping services from owners or leasees.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
Environmental Services Supervisor
Advanced Cleaning Solutions
Wilkes-Barre, PA
06.2021 - 07.2022
- Conducted regular inspections of work areas to ensure adherence to safety standards and quality assurance procedures.
- Trained team members in proper cleaning and sanitizing procedures.
- Managed team of employees, daily progress reports and overall project planning.
- Maintained a Clean atmosphere of all Casino floors and bathrooms.
- Utilized proper MSDS mixtures for all chemicals, and ensured that labels were correct.
- Maintained MSDS charts in all needed places.
- Oversaw the disposal of hazardous materials in accordance with local, state, and federal regulations.
- Operated incinerators and trash compactors to dispose of garbage.
- Collaborated with other departments on cross-functional projects related to environmental services initiatives.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
Personal Care Assistant
Self Employed Web
Orwigsburg, PA
01.2020 - 02.2021
- Provided end-of-life care for an individual requiring around-the-clock care.
- Implemented proper lifting skills when ambulating the client from surface to surface.
- Checked vitals, and administered required medications and I.V. bags.
- Assisted in mobility exercises to prevent further pain or breakdown.
- Reported any observed changes in mental status or physical condition to the family immediately.
- Laundered clothing and bedding to prevent infection.
- Helped clients adjust to a new lifestyle during periods of incapacitation or confusion.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Coordinated patient care plans with doctors, registered nurses, and communicated treatment steps to the patient.
Education
Certified Recovery Specialist - Addiction Medicine
Luzerne County Community College
Scranton, PA10-2023
Behavioral Health Technichian - Addiction And Mental Health Medicine
Bayside Training
Remote09-2022
GED -
Tri-Valley High School
Hegins, PA05-2012
Certified Nurse Assistant - Nursing
Manor Care Health And Rehabilitation Center
Pottsville, PA10-2007
Skills
- Patient monitoring
- Crisis intervention
- Treatment planning
- Behavioral assessment
- Regulatory compliance
- Team leadership
- Therapeutic communication
- Patient engagement
- Safety protocols
- Interpersonal skills
Certification
- Certified Recovery Specialist
- Nurse assistant
References
References available upon request.
Timeline
Lead Behavioral Health Technician
Banyan Clearbrook Treatment Center
09.2022 - 03.2025
Cleaning Operative/Environmental Services Housekeeper
Luxury Cleaning LLC.
06.2022 - 09.2022
Environmental Services Supervisor
Advanced Cleaning Solutions
06.2021 - 07.2022
Personal Care Assistant
Self Employed Web
01.2020 - 02.2021
Certified Recovery Specialist - Addiction Medicine
Luzerne County Community College
Behavioral Health Technichian - Addiction And Mental Health Medicine
Bayside Training
GED -
Tri-Valley High School
Certified Nurse Assistant - Nursing
Manor Care Health And Rehabilitation Center
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