Rachel (Ray) Antinori
Summary
Detail-oriented and dependable professional with extensive experience in fast-paced customer service environments requiring accuracy, organization, and strict adherence to safety and quality standards. Recognized for maintaining attention to detail, following established procedures, and delivering excellent service under pressure. Experienced with computerized order systems, inventory management, and data entry. Registered (not yet certified) Pharmacy Technician in East Tennessee seeking to begin a career in pharmacy while contributing to safe, accurate prescription processing and exceptional patient care through a commitment to learning and professional growth.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Cake Decorator
Food City
Newport, Tennessee
10.2023 - Current
- Prepared customized customer orders requiring precision, accuracy, and close attention to detailed specifications.
- Maintained inventory and monitored product freshness while ensuring compliance with company quality and safety standards.
- Utilized computerized order systems to manage customer requests accurately and efficiently.
- Collaborated with team members to meet production goals in a fast-paced environment while maintaining high quality standards.
- Trained new employees on equipment, procedures, and quality expectations.
Barista
Starbucks
Lewis Center, Ohio
01.2019 - 05.2023
- Delivered exceptional customer service in a fast-paced, high-volume environment while managing multiple priorities.
- Operated computerized point-of-sale and order management systems with accuracy and efficiency.
- Prepared customer orders by following standardized procedures and quality standards.
- Maintained inventory, stocked supplies, and ensured an organized, sanitary workspace.
- Adapted quickly to changing priorities while collaborating effectively with team members.
Deli Clerk
Kroger
Lewis Center, Ohio
01.2017 - 01.2019
- Provided courteous customer service while assisting customers with product selection and special requests.
- Maintained inventory levels and restocked supplies to support efficient daily operations.
- Followed established food safety and sanitation procedures while maintaining quality standards.
- Maintained a clean and organized work environment while adhering to company procedures.
- Collaborated with team members to ensure efficient workflow and timely customer service.
Education
Associate of Arts - General Studies
Columbus State Community College
Columbus, OH12-2018
Associate of Applied Science - Medical Laboratory Technician (in Progress)
Walters State Community College
Morristown, TNSkills
- Attention to Detail
- Customer Service
- Computer Data Entry & Order Processing
- Point-of-Sale & Computer Systems
- Quality Assurance & Accuracy
- Inventory Management
- Medical Terminology
- Confidentiality & Patient Privacy
- Procedural Compliance
- Time Management
- Organization
- Team Collaboration
- Problem Solving
- Adaptability in Fast-Paced Environments
Certification
- Registered Pharmacy Technician
Tennessee Board of Pharmacy
Active Registration #93121
Timeline
Cake Decorator
Food City
10.2023 - Current
Barista
Starbucks
01.2019 - 05.2023
Deli Clerk
Kroger
01.2017 - 01.2019
Associate of Arts - General Studies
Columbus State Community College
Associate of Applied Science - Medical Laboratory Technician (in Progress)
Walters State Community College