Racquel Croslin
Miramar,FL
Summary
Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment.
Overview
10
10
years of professional experience
Work History
Department Supervisor
Home Depot
06.2022 - Current
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments
Clerk
United States Post Office
12.2021 - 12.2021
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained filing system and organized customer documents for easy retrieval of information
Cashier
Seven Eleven
09.2021 - 10.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Lifted up to 60 pounds at once and used forklift to move heavier loads
Warehouse Associate
Amazon
09.2020 - 04.2021
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Consistently lifted materials weighing as much as 60 pounds
Team Member
Pollo Tropical
02.2018 - 09.2020
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
- Worked different stations to provide optimal coverage and meet production goals
- Developed strong customer service and product knowledge skills to enhance individual and team performance
Security Guard
Allied Universal Security Services
03.2017 - 10.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Responded quickly to incidents and assessed active situations for security concerns
- Completed full building and grounds patrols to spot and investigate concerns
Cashier
Walmart
04.2014 - 08.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Cashier
Burger King
01.2014 - 02.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Education
No Degree -
Miami Carol City Senior High School
Miami Gardens, FLSkills
- Retail Management
- Multitasking Mastery
- Store Layouts
- Stockroom Organization
- Problem solving
Timeline
Department Supervisor
Home Depot
06.2022 - Current
Clerk
United States Post Office
12.2021 - 12.2021
Cashier
Seven Eleven
09.2021 - 10.2021
Warehouse Associate
Amazon
09.2020 - 04.2021
Team Member
Pollo Tropical
02.2018 - 09.2020
Security Guard
Allied Universal Security Services
03.2017 - 10.2017
Cashier
Walmart
04.2014 - 08.2016
Cashier
Burger King
01.2014 - 02.2014
No Degree -
Miami Carol City Senior High School
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