Racquel Wilson
Carteret,NJ
Summary
Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at quickly mastering new skills and working effectively unsupervised. Committed to meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations to enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Receptionist
Sugaring Nyc
Bloomfield , NJ
01.2024 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
Office Assistant Specialist
Bloomfield College
Bloomfield , NJ
09.2022 - 05.2023
- Organized and maintained office filing systems, ensuring accuracy of all documents.
- Created and updated spreadsheets to track client information and project progress.
- Answered incoming calls, distributed messages, and responded to inquiries from clients in a timely manner.
- Collaborated with external auditors on special projects as required.
Beauty Advisor
Sephora Inside JCPenney
Woodridge , NJ
05.2022 - 07.2022
- Provided customers with product advice and recommendations based on their individual needs.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Created a positive shopping experience for each customer through effective communication skills.
- Managed inventory levels by monitoring stock levels regularly.
Customer Service Representative
ShopRite
Carteret , NJ
01.2020 - 07.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Performed grocery shopping for clients according to their dietary requirements.
Education
Bachelor of Science - Marketing
Bloomfield College
Bloomfield, NJ05-2026
High School Diploma -
Roselle Catholic Highschool
Roselle, NJ05-2021
Skills
- Office Management
- Clerical Support
- Customer Engagement
- Data Entry
- Technical Support
- Bookkeeping
- Relationship selling
- Relationship Building
- Sales proficiency
- Customer Service
- Sales closing
- Graphic Design
- Digital Marketing
- Time Management
Timeline
Receptionist
Sugaring Nyc
01.2024 - Current
Office Assistant Specialist
Bloomfield College
09.2022 - 05.2023
Beauty Advisor
Sephora Inside JCPenney
05.2022 - 07.2022
Customer Service Representative
ShopRite
01.2020 - 07.2021
Bachelor of Science - Marketing
Bloomfield College
High School Diploma -
Roselle Catholic Highschool
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