Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

RADHA KRISHNA THAKKALAPALLY

San Francisco,CA

Summary

Staff Software Engineer with 11+ years of experience in designing and implementing software solutions for complex business challenges. Proficient in various programming languages and frameworks, with a proven ability to quickly adapt to new technologies. Achievements include building high-scale services, significant improvements in system performance, and functionality. Strong collaborator focused on achieving project goals and meeting deadlines efficiently.

Overview

12
12
years of professional experience

Work History

Senior Software Engineer III (Staff Engineer)

SmithRx
San Francisco, California
09.2024 - Current
  • Build a core claims processing engine to process the pharmacy claims.

Staff Software Engineer

Marqeta
Oakland, USA
07.2019 - 09.2025
  • Owns and scales Marqeta's 3D-Secure Authentication service, ensuring high Availability and Security.
  • Spearheaded development of 3D-Secure Authentication service, enhancing e-commerce transaction security and implementing advanced features like Just-in-Time Authentication.
  • Architected robust infrastructure for 3D-Secure service using Terraform and Ansible, ensuring consistency across environments and regions for improved scalability.
  • Pioneered Just-in-Time Advanced Authentication, securing patent approval and enhancing e-commerce security, while leading PCI compliance audits for 3D-Secure service.
  • Partnered with Visa and Mastercard to certify 3D-Secure Authentication service, enabling Marqeta to operate critical ecommerce security features.
  • Led PCI compliance audit project for 3D-Secure Authentication service, collaborating with auditors to meet stringent security standards and regulatory requirements.
  • Designed and implemented comprehensive observability and monitoring metrics using Datadog, enhancing service reliability and performance tracking.
  • Implemented various projects like Webhooks, language localization, configuration API, Twilio message service integration.
  • Developed Reporting API with Java and Spring Boot, enabling managers to assess agent performance metrics.
  • Engineered CRM integration service, enhancing data exchange across social platforms.
  • Led Auto Responder backend development, automating pre-agent interactions and improving efficiency.
  • Optimized database performance, reducing response times through query refinement and profiling.
  • Directed Agile sprints, ensuring timely delivery of high-quality software solutions.

Senior Software Engineer

Sparkcentral
San Francisco, USA
01.2017 - 07.2019
  • Optimized database performance through meticulous schema design and query refinement, substantially reducing system response times.
  • Led Agile sprints, fostering cross-functional teamwork and ensuring timely delivery of high-quality software solutions.
  • Developed CRM integration service, enhancing customer relationship management across multiple social platforms and improving data exchange.
  • Spearheaded Auto Responder project, revolutionizing pre-agent interactions and significantly boosting operational efficiency.
  • Pioneered Auto Responder backend, revolutionizing pre-agent interactions and driving substantial operational efficiency gains for customer service teams.

Senior Technical Associate

Bank of America
Chennai, INDIA
07.2013 - 07.2015
  • Implemented Dodd Frank business rules using Java, Spring, and Hibernate, ensuring regulatory compliance.
  • Designed and optimized database schemas, SQL queries, procedures, and triggers, enhancing data integrity.
  • Developed and executed load tests for web services and UI flows, identifying and resolving performance issues.
  • Created scripts for web services and UI flows on LoadRunner, improving system efficiency and reliability.

Education

MASTER OF ENGINEERING - COMPUTER AND INFORMATION SCIENCES

University of Cincinnati-Main Campus
Cincinnati, Ohio
12.2016

Skills

  • Java
  • Golang
  • Python
  • Spring Boot
  • Terraform
  • Ansible
  • MySQL
  • DynamoDB
  • Elasticsearch
  • PostgreSQL
  • Snowflake
  • Google Cloud Datastore
  • Kafka
  • SQS
  • Gradle
  • Maven
  • Jenkins
  • Docker
  • Kubernetes
  • AWS

Accomplishments

  • https://patents.justia.com/patent/20230306385

Timeline

Senior Software Engineer III (Staff Engineer)

SmithRx
09.2024 - Current

Staff Software Engineer

Marqeta
07.2019 - 09.2025

Senior Software Engineer

Sparkcentral
01.2017 - 07.2019

Senior Technical Associate

Bank of America
07.2013 - 07.2015

MASTER OF ENGINEERING - COMPUTER AND INFORMATION SCIENCES

University of Cincinnati-Main Campus

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RADHA KRISHNA THAKKALAPALLY