Radiance Perot
Data Entry Clerk
Houston
Summary
Strongly skilled and detail-oriented college student with an Associate Degree in Psychology and extensive experience in data entry and administrative roles. Demonstrated ability to manage and maintain accurate records, ensuring data quality and efficiency. Committed to providing exceptional administrative support in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Engagement Specialist
Carenet Healthcare
03.2024 - Current
- Conducted outbound calls to members to schedule preventative screenings.
- Entering appointments for video visits into scheduling system.
- Logging and addressing any concerns the members have.
- Recording details and scheduling in-person health fair events for members.
- Entering data to ensure members receive testing kits via Careportal.
Healthcare Customer Service Representative
Teleperformance
09.2023 - 03.2024
- Performed precise data entry to manage patient information which includes manually updating insurance and demographic information.
- Reversed with updated insurance to secure lower copays for medication.
- Re-ranked insurances to ensure the most up-to-date coverage for patients.
- Ensured timely and accurate medication deliveries through careful scheduling and record-keeping.
- Maintained detailed records of member benefits and coverage details.
- Resolved insurance inquiries through proficient data management and problem-solving.
- Efficiently entered and updated member information, including eligibility verifications and provider changes.
Receptionist
Always Beautiful Home Renovations
06.2020 - 08.2022
- Managed appointment scheduling and customer inquiries through data entry and record-keeping.
- Ensured exceptional customer service by maintaining organized up-to-date client information.
- Assisted with email correspondences and appointment coordination.
Education
Bachelor of Arts - Psychology
University of Houston - Victoria
Victoria, TX 05.2001 -
Associate of Arts - Psychology
Blinn College
Brenham, TX 05.2001 -
High School Diploma -
Bellville High School
Bellville, TX 05.2001 -
Skills
- Proficient in Microsoft Office Applications (Word,Excel,Powerpoint,etc)
- Skilled in data entry and record-keeping
- Excellent administrative and organizing abilities
- Productive communication and interpersonal skills
- Strongly adaptable and efficient in fast-paced environments
- Strong time management skills while upholding academic and professional responsibilities
Timeline
Engagement Specialist
Carenet Healthcare
03.2024 - Current
Healthcare Customer Service Representative
Teleperformance
09.2023 - 03.2024
Receptionist
Always Beautiful Home Renovations
06.2020 - 08.2022
Bachelor of Arts - Psychology
University of Houston - Victoria
05.2001 -
Associate of Arts - Psychology
Blinn College
05.2001 -
High School Diploma -
Bellville High School
05.2001 -
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