Detail-oriented office manager with extensive experience in billing administration and patient record management. Demonstrated expertise in handling confidential information and processing insurance claims. Proven track record of maintaining exceptional client relationships and ensuring operational efficiency.
Overview
27
27
years of professional experience
Work History
Office Manager
Pipestone Family Chiropractic
Pipestone, MN
03.1999 - Current
Managed daily office operations for a busy chiropractic clinic.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Organized patient records and managed confidential information to support clinic operations.
Maintained filing system for records, correspondence and other documents.
Oversaw billing processes and insurance claims submissions.
Tracked invoices and payments to ensure accurate accounts receivable and payable.
Monitored payments due from clients and promptly contacted clients with past due payments.
Resolved customer inquiries promptly to uphold positive client relationships.