Raegan Duncan
Statesboro,GA
Summary
Dedicated Customer Service Specialist with experience in communication and sales. Excels in creating positive customer experiences, managing multiple priorities, and maintaining composure in fast-paced environments. Committed to fostering strong relationships and driving customer satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
The Swank Company
Augusta, Georgia
06.2023 - Current
- Delivered attentive customer service by welcoming guests and identifying needs, enhancing overall shopping experience.
- Built strong connections with customers through friendly communication, active listening, and a professional, approachable demeanor.
- Recommended products based on customer preferences, leveraging interpersonal skills to provide tailored suggestions.
- Managed multiple customers and competing priorities while maintaining a high level of service and attention to detail.
- Handled transactions accurately and responsibly while maintaining a welcoming and organized environment.
- Collaborated with team members to streamline daily operations, contributing to a seamless customer experience.
- Maintained a polished, professional presentation and consistently demonstrated reliability, patience, and a service-oriented attitude.
Seasonal Live-Out Nanny
The Arnold Family
Augusta, Georgia
05.2026 - 08.2026
- Supervised two children simultaneously while balancing their individual needs, schedules, and personalities.
- Planned creative and educational activities to encourage learning, development, and social skills through play.
- Managed daily routines including meals, snacks, naps, playtime, and age-appropriate activities.
- Prepared and served nutritious meals and snacks while ensuring a clean, organized, and safe environment for children.
- Provided regular updates to parents about daily activities, routines, behavior, and overall well-being of children, fostering open communication.
- Exercised patience and flexibility in managing unexpected situations, adapting routines to meet children's needs.
- Built trusting relationships with children and families through reliability, attentiveness, and a caring approach.
Sales Associate
My Story Boutique
Augusta, Georgia
09.2022 - 05.2023
- Guided customers through shopping experience, providing tailored recommendations to enhance satisfaction.
- Demonstrated comprehensive knowledge of merchandise, effectively communicating product details to assist customers in decision-making.
- Processed purchases accurately and handled customer transactions with professionalism and attention to detail.
- Handled multiple customer requests simultaneously while maintaining a friendly and attentive demeanor.
- Kept the sales floor organized, clean, and inviting to maintain a positive environment for customers.
- Collaborated with coworkers to ensure efficient store operations and a consistently high level of customer service.
- Adapted quickly to changing customer needs and busy periods while maintaining a calm and professional attitude.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA05-2029
Skills
- Customer service
- Transaction management
- Communication skills
- Problem solving
- Team collaboration
- Time management
- Adaptable
- Excellent people skills
Certification
- Certified Medical Assistant
- CPR/ BLS Certified
Timeline
Seasonal Live-Out Nanny
The Arnold Family
05.2026 - 08.2026
Sales Associate
The Swank Company
06.2023 - Current
Sales Associate
My Story Boutique
09.2022 - 05.2023
Bachelor of Science - Psychology
Georgia Southern University