Raegan Kiley
Emily
Glendale,AZ
Work Preference
Timeline
Restaurant Hostess
Dillons KC BBQ Arrowhead
01.2026 - Current
Assistant Teacher
Sage Academy Charter School
05.2025 - 11.2025
Food Runner/Guest Services
TopGolf
06.2024 - 04.2025
High School Diploma -
Centennial High School
08.2021 - Current
Work History
Restaurant Hostess
Dillons KC BBQ Arrowhead
01.2026 - Current
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Answered phone calls to take orders, give information and document reservations.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Promoted business loyalty by fostering positive customer relationships.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Delivered pick-up and curbside orders to guests.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
Assistant Teacher
Sage Academy Charter School
05.2025 - 11.2025
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
Food Runner/Guest Services
TopGolf
06.2024 - 04.2025
- Greeted customers and provided outstanding customer service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Addressed customer complaints and inquiries to verify satisfaction.
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Resolved problems, improved operations and provided exceptional service.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Education
High School Diploma -
Centennial High School
Peoria, AZ 08.2021 - Current
Languages
English
Native or Bilingual
Spanish
Limited Working
Skills
- Problem-solving
- Conflict resolution
- Greeting guests
- Table management
- Take-out service
- Coordinating tasks
- Multi-line telephones
- Safe food handling
- Service prioritization
- Customer service
- Team collaboration
- Behavior modeling
- Learning support
- Safety and supervision
- Behavior modification
- Skills development
- Instructional support
- Safe learning environment
Certification
- First Aid/CPR Certified
- CMA - Certified Medical Assistant