Raegan Tompkins
Yulee,FL
Summary
Proven to enhance guest satisfaction at The Surf, adept in dining area maintenance and guest engagement. Skillfully resolved complaints, boosting customer satisfaction. Excelled in supporting servers and enhancing workforce effectiveness, demonstrating a blend of hard and soft skills. Achieved a harmonious dining environment, ready for every guest.
Overview
2
2
years of professional experience
Work History
Hostess
The Surf
07.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Yulee High School
Yulee, FL05.2024
Skills
- Guest Engagement
- Dining area maintenance
- Server Support
- Complaint Handling
Timeline
Hostess
The Surf
07.2022 - Current
High School Diploma -
Yulee High School
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