Raegan Wale
Vancouver,WA
Summary
I am a collaborative leader with dedication to partnering with my coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of people in dynamic, fast-paced settings. I have an extensive leadership background and the ability to organize, prioritize and complete multiple projects with accuracy.
Overview
9
9
years of professional experience
Work History
General Manager
Crunch Fitness
10.2023 - Current
- Successfully analyzed, reviewed, reconciled and reported on large amounts of data to inform decisions to the company owners to help make more effective business decisions.
- Increased overall company efficiency by streamlining a variety pf different operations and implementing innovative managerial strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team, fostering a positive work environment and focusing on high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards monthly and yearly organizational objectives accurately.
- Developed and implemented marketing strategies to increase sales and profitability.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
General Manager
LA Fitness International
11.2018 - 10.2023
- Develop and implement strategies to increase sales and profitability.
- Manage budget implementations, employee reviews, training and schedules.
- Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implement operational strategies and effectively build customer and employee loyalty.
- Develop and maintain relationships with customers and suppliers through account development.
- Provide thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Interact well with customers to build connections and nurture relationships.
- Train and guide team members to maintain high productivity and performance metrics.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Executive Marketing Assistant
Burgerville LLC
10.2015 - 05.2018
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Updated spreadsheets with statistical, financial and non-financial information.
- Updated and maintained confidential databases and records.
- Managed communication for both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for senior management.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Education
Bachelor of Science - Business
Eastern Oregon University
La Grande, OR06.2008
Skills
- Leadership
- Project Management
- Organizational expertise
- Cross-Functional Team Management
- Verbal and Written Communication
- Budgeting and Inventory
- Microsoft Office
- Staff Training and Development
- Business Management Principles
- Employee Scheduling
- Customer Service
- Client Acquisition and Account Management
Timeline
General Manager
Crunch Fitness
10.2023 - Current
General Manager
LA Fitness International
11.2018 - 10.2023
Executive Marketing Assistant
Burgerville LLC
10.2015 - 05.2018
Bachelor of Science - Business
Eastern Oregon University
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