Raeleen Fuentes
Los Angeles,CA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Dicks Sporing Goods
Glendale, CA
08.2016 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
Cashier Team Lead
Disneyland Park
Anaheim, CA
03.2015 - 05.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
Associate of Science - Business Administration And Management
Pasadena City College
Pasadena, CABachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ10.2026
Skills
- Operations Oversight
- Customer Relations
- Loss Prevention
- Store Organization
- Business Development
- Records Management
- Stock Management
- Customer Service and Engagement
- Team Building and Leadership
- Mentoring and Coaching
- Employee Scheduling
- Inventory Counting
- Strategic Merchandising
- Billing
- Staff Supervision
- Business Development and Planning
- Staff Management
- Sales Techniques
- Database Management
- Time Management
- Human Resource Policies
- Hiring and Training
- Relationship Building and Management
- Attention to Detail
- Customer Experience
- Shift Scheduling
Timeline
Assistant Store Manager
Dicks Sporing Goods
08.2016 - Current
Cashier Team Lead
Disneyland Park
03.2015 - 05.2019
Associate of Science - Business Administration And Management
Pasadena City College
Bachelor of Science - Business Administration And Management
University of Phoenix