Summary
Overview
Work History
Skills
Certification
Timeline
Generic

RAELYNN HESHMATY

Milton

Summary

Proficient in independent and team-based environments, demonstrating adaptability and resourcefulness in overcoming challenges. Extensive experience in customer service, delivering exceptional support and fostering positive relationships. Strong time-management skills ensure effective task prioritization and consistent deadline adherence. Specialized in espresso preparation, and inventory management, contributing to high productivity and operational efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Parts Sales Manager

Autozone
Auburn
10.2024 - 01.2025
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Established a comprehensive returns policy that balanced customer satisfaction with business objectives.
  • Led a team of sales associates to consistently surpass monthly sales goals.
  • Ordered parts for customers, repair shops, and service departments for use in multiple types such as cars, medium and heavy duty trucks with the occasional lawn mower and generator in the mix.

Barista

Bigfoot Java
Milton
06.2024 - 10.2024
  • Maintained clean, organized workspace to enhance productivity and safety.
  • Operated espresso machines, blenders, and commercial coffee brewers to ensure quality service.
  • Greeted customers warmly, addressing needs promptly to foster a welcoming environment.
  • Consistently cleaned counters, machines, and utensils daily for hygiene maintenance.
  • Interacted with customers during busy periods to promote a positive atmosphere.
  • Demonstrated regular attendance and punctuality to support team reliability.

Assistant Store Manager

Orielly Auto Parts
Ofallon
10.2023 - 05.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business and positive word-of-mouth referrals.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Barista

Bigfoot Java
Auburn
08.2021 - 04.2022
  • Maintained clean, organized workspace to enhance productivity and safety.
  • Operated espresso machines, blenders, and commercial coffee brewers to ensure quality service.
  • Greeted customers warmly, addressing needs promptly to foster a welcoming environment.
  • Consistently cleaned counters, machines, and utensils daily for hygiene maintenance.
  • Interacted with customers during busy periods to promote a positive atmosphere.
  • Demonstrated regular attendance and punctuality to support team reliability.

Admin Assistant Substitute Teacher

Family Circle Learning Center
Renton
05.2017 - 08.2021
  • Answered multi-line phone system, routing calls and delivering messages to staff while greeting visitors.
  • Maintained confidentiality of sensitive information by implementing secure filing systems and adhering to privacy policies.
  • Developed strong relationships with students, parents, and colleagues through open communication and a supportive environment.
  • Managed classroom behavior by establishing expectations, modeling conduct, and consistently enforcing rules.

Skills

  • Inventory management and parts ordering
  • Customer service and sales forecasting
  • Team leadership and multitasking
  • Budget management and cash handling
  • Espresso and beverage preparation
  • Equipment operation and maintenance
  • Workstation cleanliness

Certification

  • food handlers card

Timeline

Parts Sales Manager

Autozone
10.2024 - 01.2025

Barista

Bigfoot Java
06.2024 - 10.2024

Assistant Store Manager

Orielly Auto Parts
10.2023 - 05.2024

Barista

Bigfoot Java
08.2021 - 04.2022

Admin Assistant Substitute Teacher

Family Circle Learning Center
05.2017 - 08.2021

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RAELYNN HESHMATY