Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafa Rahman

Queens,NY

Summary

Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Sephora
New York, NY
08.2023 - Current
  • Provided customers with product advice and recommendations based on their individual needs.
  • Assisted in the development of new beauty products and services.
  • Conducted skin analysis to provide customers with personalized skincare regimens.
  • Organized promotional events such as makeup demonstrations and free makeovers.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Attended product training sessions to stay updated on new products and trends in the industry.
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.

Server

Applebee's Grill + Bar
New York, NY
05.2024 - 08.2024
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Barista/Server

About Time Coffee
New York, NY
08.2022 - 02.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Retail Sales Associate

CVS Pharmacy
New York, NY
02.2023 - 06.2023
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Education

BBA - Finance

Baruch College of The City University of New York
New York, NY
05-2027

Skills

  • Customer Engagement
  • Relationship Building
  • Sales closing
  • Sales proficiency
  • Appointment Scheduling
  • Brand Promotion
  • Sales expertise
  • Customer Consultation
  • Relationship building and management
  • Product Demonstration
  • Retail experience
  • Hygiene standards
  • Organization and Multitasking

Timeline

Server

Applebee's Grill + Bar
05.2024 - 08.2024

Beauty Advisor

Sephora
08.2023 - Current

Retail Sales Associate

CVS Pharmacy
02.2023 - 06.2023

Barista/Server

About Time Coffee
08.2022 - 02.2024

BBA - Finance

Baruch College of The City University of New York
Rafa Rahman