Rafael Acosta
Albuquerque,NM
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2
2
years of professional experience
Work History
Manager
O´Reilly
Albuquerque , NM
2023.09 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained new team members in cash register operation, stock procedures and customer services.
Manager
Blake's Lotaburger LLC
Albuquerque , NM
2022.09 - 2023.09
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Entered time and attendance logs in preparation for payroll.
Education
High School Diploma -
Rio Grande High School
Albuquerque, NM2024-05
Skills
- Operations Management
- Business Administration
- Performance Management
- Financial Management
- Employee training and development
- Sales and marketing
- Negotiation
- Customer Relationship Management (CRM)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Manager
O´Reilly
2023.09 - Current
Manager
Blake's Lotaburger LLC
2022.09 - 2023.09
High School Diploma -
Rio Grande High School
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