Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAFAEL AVILES

Houston,TX

Summary

Reliable and adaptable professional with a proven track record in customer service, sales, and logistics support. Recognized for strong time management, sound judgment under pressure, and a consistent commitment to safety and quality. Skilled at building rapport with customers and colleagues while maintaining organized, efficient work environments in fast-paced settings.

Overview

1
1
Language
9
9
years of professional experience

Work History

Sales Associate

Sheikhani Group Inc.
Houston, TX
02.2024 - 09.2025
  • Welcomed customers and provided attentive, personalized assistance that supported a positive shopping experience.
  • Guided customers through product selection by identifying needs and selling them on suitable options.
  • Maintained a clean, organized, and well-stocked sales floor in accordance with store standards.

Package Handler

FedEx Ground
Webster, TX
10.2021 - 12.2023
  • Safely and repeatedly lifted packages up to 75 pounds in a high-volume, fast-paced environment.
  • Loaded and unloaded delivery trucks efficiently, consistently meeting strict time-sensitive deadlines.
  • Adhered strictly to safety regulations and handling procedures to protect personnel and shipments.

Bobcat Operator

Bobcat of Houston
Houston, TX
09.2018 - 08.2021
  • Diagnosed and resolved mechanical issues with equipment and attachments, minimizing downtime on job sites.
  • Safely loaded and unloaded pallets and containers using forklift attachments, maintaining zero safety incidents.
  • Operated a range of attachments — including buckets, forks, blades, and augers — with precision across varied job requirements.

Labor Helper

Apache Industrial Services
Houston, TX
06.2016 - 08.2018
  • Transported heavy materials and equipment across job sites using dollies and manual handling techniques.
  • Supported skilled tradespeople during installation and repair projects, contributing to on-time completion.
  • Communicated proactively with team members to flag potential hazards and resolve issues before they caused delays.

Education

High School Diploma - undefined

Pasadena Memorial High School
Pasadena, TX
08.2016

Skills

  • Customer Service
  • Sales
  • Problem-Solving
  • Equipment Operation
  • Time-Management
  • Technical Aptitude
  • Adaptability
  • Team Communication
  • Computer Proficiency

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Sheikhani Group Inc.
02.2024 - 09.2025

Package Handler

FedEx Ground
10.2021 - 12.2023

Bobcat Operator

Bobcat of Houston
09.2018 - 08.2021

Labor Helper

Apache Industrial Services
06.2016 - 08.2018

High School Diploma - undefined

Pasadena Memorial High School