Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rafael Bueno

Passaic

Summary

Dedicated and self-motivated professional committed to continuous growth and excellence. Recognized for a strong work ethic, initiative, and adaptability across diverse responsibilities. Consistently seeks to understand the “why” and “how” behind organizational processes to perform at a high level and deliver meaningful value. Driven to expand knowledge beyond core duties in order to contribute more effectively to team and company success.

Overview

4
4
years of professional experience

Work History

Office Administrator

Dealer Loyalty Protection
Mahwah
12.2023 - Current
  • Administrative Manager with expertise in third-party warranty services and mechanical policy claim adjudication. Skilled in overseeing end-to-end claim workflows, ensuring team performance meets organizational standards, and maintaining high levels of operational accuracy. Experienced in managing Excel-based reporting, processing claim payouts to authorized dealerships, and tracking paid vs. Outstanding claims on a quarterly basis to support financial accuracy and accountability. Known for strong leadership, process optimization, and delivering consistent, data-driven results in a fast-paced environment.
  • Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.

Mechanic

Pepboys Parts And Auto
Parsippany
04.2022 - 12.2023
  • B-Level Automotive Technician with hands-on experience at Pep Boys performing routine maintenance and repair services. Skilled in oil changes, brake replacements, and a wide range of preventive maintenance tasks. Known for efficiency, attention to detail, and delivering reliable, high-quality service in a fast-paced shop environment.

Education

Associate of Applied Science - Accounting

Passaic County Community College
Paterson, NJ
05-2026

High School Diploma -

Passaic County Technical Institute
Wayne, NJ
06-2020

Skills

  • Microsoft Excel
  • Customer service
  • Claims processing
  • Data analysis
  • Attention to detail
  • Team collaboration
  • Financial reporting
  • Time management
  • Operations management
  • File organization
  • Ethics-focused
  • Leadership and supervision
  • Business administration
  • Bookkeeping
  • Report preparation
  • File maintenance
  • Staff management

Languages

Spanish
Limited

Timeline

Office Administrator

Dealer Loyalty Protection
12.2023 - Current

Mechanic

Pepboys Parts And Auto
04.2022 - 12.2023

Associate of Applied Science - Accounting

Passaic County Community College

High School Diploma -

Passaic County Technical Institute
Rafael Bueno