Rafael Kalyg Camargo
San Diego,CA
Summary
Proven leader with a track record of enhancing customer satisfaction and boosting brand awareness at Event Marketing Communications. Skilled in Customer Relationship Management and complex problem-solving, adept at driving team productivity and engaging in effective marketing strategies. Achieved significant improvements in audience engagement and service delivery through innovative solutions and team motivation.
Overview
3
3
years of professional experience
Work History
Manager
Costumer Service
08.2022 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Marketing Manager
Event Marketing Communications
07.2020 - 01.2021
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, customer events, promotional strategies, and product commercialization.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Education
GED -
Southern States University - San Diego
San Diego, CA07.2026
Bachelor of Science - Behavioral Psychology
Pontifical University Catholic of Minas Gerais
Minas Gerais, BR12.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Customer Relationship Management (CRM)
- Sales Techniques
- Marketing
- Customer Service
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
Manager
Costumer Service
08.2022 - 11.2023
Marketing Manager
Event Marketing Communications
07.2020 - 01.2021
GED -
Southern States University - San Diego
Bachelor of Science - Behavioral Psychology
Pontifical University Catholic of Minas Gerais
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