Rafael Monrabal
Brandon
Summary
Motivated professional with proven ability to thrive in fast-paced environments. Demonstrates adaptability to last-minute changes and challenges. Committed to delivering great results through hard work and dedication.
Overview
10
10
years of professional experience
Work History
Sales Associate
The UPS Store 7069
Tampa
09.2025 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with shipping and packing services, ensuring tailored solutions for their needs.
- Guided clients on packaging materials and shipping options, helping them make informed decisions.
- Operated point-of-sale systems to streamline transaction processing and enhance customer experiences.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained inventory levels and organized stock for easy access.
- Answered incoming telephone calls to provide store, products and services information.
Ramp Agent
Triangle Service
Miami
09.2022 - 07.2025
- Ensured safe and efficient loading and unloading of aircraft baggage, cargo, and mail.
- Verified accurate labeling of hazardous materials for air transport.
- Operated motorized vehicles, including tugs and belt loaders, to facilitate timely aircraft turnaround.
- Maintained current knowledge of safety procedures and proper lifting techniques to mitigate injuries.
- Collaborated with team members to safely load large equipment, ensuring adherence to safety protocols.
- Strategically placed bins, carts, and containers to optimize loading process and reduce turnaround time.
- Performed wing-walking duties to oversee safe aircraft movement on the ramp.
Delivery Driver
Sunshine Medical Supplies
Miami
11.2020 - 09.2022
- Reviewed daily routes using transportable device to ensure accuracy and reliability.
- Checked product listings meticulously before loading onto vehicle.
Performed thorough inspections of van, assessing engine and wheels for reliability. - Captured photographic evidence of route completion to verify order fulfillment.
- Provided assistance to patients who require help with transporting products into their homes.
Autoclave Operator
The Protective Group, a Point Blank
Hialeah
01.2018 - 11.2020
- Checked position and alignment of components, preventing errors and minimizing waste.
- Utilized assembly instructions to complete tasks quickly and accurately with zero errors.
- Conducted visual inspections, supporting quality assurance and removing defective parts.
- Maintained a clean and organized work area to enhance safety and efficiency.
- Reviewed daily work orders to ensure accuracy and reduce material waste.
- Documented daily activities with precision in company logs.
- Resolved operational issues, improving processes and calculating accurate machine run times.
- Scheduled informal inspections to identify safety and operational concerns.
Customer Service Cashier
Publix
Doral
09.2016 - 01.2018
- Welcomed customers and delivered friendly, attentive service.
- Addressed and resolved customer complaints professionally, enhancing customer satisfaction.
- Operated cash registers to process payments for goods and services.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed credit card transactions accurately and efficiently.
- Ensured clean and organized checkout area by sweeping floors and emptying trash cans.
Education
High School Diploma -
Champagnat Catholic School
1851 Palm Ave, Hialeah, FL 3301009-2016
Skills
- Customer service
- Inventory management
- Attention to detail
- Adaptability
- Team collaboration
- Communication skills
Languages
- English
- Spanish
Timeline
Sales Associate
The UPS Store 7069
09.2025 - Current
Ramp Agent
Triangle Service
09.2022 - 07.2025
Delivery Driver
Sunshine Medical Supplies
11.2020 - 09.2022
Autoclave Operator
The Protective Group, a Point Blank
01.2018 - 11.2020
Customer Service Cashier
Publix
09.2016 - 01.2018
High School Diploma -
Champagnat Catholic School