Rafael Nunez Flores
Indianapolis,IN
Overview
2
2
Languages
1
1
Certification
14
14
years of professional experience
Work History
ATM Service Technician
Tecnico
Indianapolis, Indiana
11.2025 - Current
- Serviced ATM hardware and cash dispensers for Tecnico field operations.
- Replaced worn parts using approved tools and service manuals.
- Restocked cash cassettes and cleared jams during scheduled visits.
- Documented repair work and updated service logs for Tecnico.
- Troubleshot common ATM problems such as power failure, card reader issues, dispenser errors, and communication failures.
- Replaced malfunctioning parts on ATMs with approved replacements from inventory stock.
- Resolved technical issues related to operating systems, networks, printers.
Forklift Operator
Piper Warehouse
Indianapolis, Indiana
11.2024 - 10.2025
- Operated forklifts to transport materials within warehouse environment.
- Conducted routine safety checks on equipment before operation.
- Loaded and unloaded goods from trucks using forklift machinery.
- Moved pallets through storage aisles and staging areas.
- Checked inventory locations against warehouse records.
- Followed safety procedures during daily warehouse handling tasks.
- Loaded pallets onto trailers for shipment.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
Machine Operator
Midwest
Indianapolis, Indiana
08.2023 - 11.2024
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on operational procedures and company standards.
- Coordinated workflow among team members to optimize productivity.
- Conducted regular inspections of equipment and maintained operational efficiency.
- Resolved employee conflicts and promoted a positive work environment.
Manager on Duty
McDonald's
Plainfield, Indiana
01.2022 - 07.2023
- Trained and mentored staff on company policies and customer service standards.
- Managed inventory levels to maintain stock availability for customers.
- Ensured compliance with safety protocols and health regulations during operations.
- Conducted regular inspections of facilities to uphold cleanliness and organization standards.
- Resolved customer complaints in a professional manner.
- Trained new employees on job duties and company policies.
- Audited cash registers at the end of each shift for accuracy.
Kitchen Supervisor
STK Downtown
New York, New York
10.2019 - 12.2021
- Assisted in preparing high-quality dishes for a modern steakhouse environment.
- Supervised kitchen staff to ensure efficient food preparation and presentation.
- Maintained cleanliness and organization of the kitchen workspace and equipment.
- Implemented portion control practices to enhance food consistency and quality.
- Worked closely with front-of-house personnel during peak hours ensuring customer satisfaction.
- Monitored stock levels of all kitchen supplies and equipment.
- Maintained clean and organized storage areas for food items, enabling easy accessibility to heavily used products.
Police Officer
secretaria de seguridad publica
Mexico City , Puebla
03.2013 - 07.2019
- Patrolled neighborhoods under Secretaría de Seguridad Pública public safety directives.
- Responded to emergency calls across city streets and community areas.
- Prepared incident reports for Secretaría de Seguridad Pública records.
- Detained suspects following department procedures and public safety protocols.
- Interviewed witnesses and victims for case documentation.
- Secured crime scenes and collected evidence for investigations.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Patrolled assigned areas to detect and prevent criminal activity.
- Provided security at public events such as parades, concerts, or sporting events.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
Education
High School Diploma -
Secretaria De Educacion Publica
Mexico, City12-2015
Skills
- Employee training
- Safety protocols
- Quality control
- Customer service
Languages
English
Elementary
Spanish
Professional
Certification
- osha 10 hours training.
Timeline
ATM Service Technician
Tecnico
11.2025 - Current
Forklift Operator
Piper Warehouse
11.2024 - 10.2025
Machine Operator
Midwest
08.2023 - 11.2024
Manager on Duty
McDonald's
01.2022 - 07.2023
Kitchen Supervisor
STK Downtown
10.2019 - 12.2021
Police Officer
secretaria de seguridad publica
03.2013 - 07.2019
High School Diploma -
Secretaria De Educacion Publica