Rafael Saborit Reyes
Louisville,FL
Summary
Dynamic banquet server with a proven track record at Galt House, excelling in event setup and food service. Recognized for enhancing guest satisfaction through exceptional teamwork and effective problem resolution. Skilled in dietary accommodations and maintaining order accuracy, ensuring memorable experiences for all attendees. Punctual and reliable, dedicated to service excellence.
Overview
7
7
years of professional experience
Work History
Banquet Server
Galt House
02.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Answered guest questions about event plans and food service choices.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Banquet Set-up
Galt House
01.2022 - 02.2024
- Coordinated closely with other departments such as catering services, housekeeping, security personnel for successful execution of banquets.
- Enhanced guest satisfaction by providing exceptional banquet services and promptly addressing any concerns.
- Ensured banquet rooms were consistently well-presented, creating a positive first impression for guests attending events at the venue.
- Streamlined the setup process for banquets and events by diligently following floor plans and event requirements, ensuring seamless execution.
- Contributed to smooth event execution by efficiently preparing and maintaining banquet equipment.
- Set up banquet tables and chairs based on event requirements.
- Maintained a clean and organized banquet area, ensuring a positive guest experience.
Server
Habana Libre Hotel
03.2018 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Licenciatura En Bioanalislis Clinico - Clinical Laboratory Science
Haydee Santamia Cuadrado
Manzanillo,Cuba02.2015
Baccalaureate -
Antonio Maceo Grajales
Campechuela,Granma, Cuba07.2008
Skills
- Event setup
- Food and beverage service
- POS system operation
- Dietary accommodations
- Customer interaction
- Problem resolution
- Strong teamwork
- Customer service focus
- Event setup and breakdown
- Punctual and reliable
Languages
Spanish
Native or Bilingual
Timeline
Banquet Server
Galt House
02.2024 - Current
Banquet Set-up
Galt House
01.2022 - 02.2024
Server
Habana Libre Hotel
03.2018 - 07.2019
Licenciatura En Bioanalislis Clinico - Clinical Laboratory Science
Haydee Santamia Cuadrado
Baccalaureate -
Antonio Maceo Grajales
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