Summary
Overview
Work History
Education
Skills
Willing To Relocate
Timeline
Cashier

Rafiah Mays

Brooksville,FL

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.

Overview

12
12
years of professional experience

Work History

Cashier

KFC
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Barista/Cashier

Dunkin'
10.2024 - 01.2025
  • Handled drink preparation alongside order and payment tasks.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.

Shift Lead

Burger King
04.2022 - 04.2024
  • Processed customer transactions efficiently.
  • Enhanced guest satisfaction by delivering welcoming interactions.
  • Greeted guests with a pleasant smile upon arrival at the window.
  • Cooked meals tailored to guest preferences.
  • Directed workforce in following proper procedural guidelines.
  • Completed store opening and closing procedures and balanced tills.

Cashier

Hardee's Restaurant
10.2020 - 03.2021
  • Adhered to all food safety regulations while prepping ingredients.
  • Ensured efficient and timely service in high-volume setting.
  • Executed thorough cleaning processes ensuring optimal environment quality.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Cashier

Taco Bell
12.2019 - 09.2020
  • Processed payments accurately.
  • Optimized customer interactions to enhance satisfaction in fast-paced environments.
  • Ensured prompt handling of orders while upholding high maintenance protocols.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Cashier

Walmart Supercenter
08.2017 - 12.2019
  • Performed routine maintenance tasks to ensure cleanliness standards.
  • Handled spill-related incidents with efficiency and care.
  • Monitored fitting area to ensure efficient organization and cleanliness.
  • Arranged and optimized clothing displays to enhance visual appeal.
  • Restored fitting rooms promptly to accommodate incoming guests.
  • Managed inventory through systematic sorting of clothing items.

Front Desk Clerk, Housekeeping

Quality Inn
08.2016 - 05.2017
  • Managed front desk operations with professionalism.
  • Facilitated customer inquiries efficiently.
  • Managed breakfast room activities.
  • Performed cleaning and maintenance of guest rooms and public areas.
  • Maintained room standards by restocking supplies and performing thorough cleanings.
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.

Change Runner

Kennywood Amusement Park
04.2013 - 07.2013
  • Managed kitchen operations for efficient food prep.
  • Adhered to health standards by sanitizing utensils, cookware, and workstations.
  • Handled cash transactions efficiently and accurately.
  • Analyzed inventory data for efficient resource allocation.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Ran errands for various employees throughout company.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted customers with carry-out service.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Engaged in suggestive selling and other sales techniques.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.

Education

Diploma -

Peters Township Highschool
McMurray, PA
06.2011

Skills

  • Management
  • Restaurant management
  • POS
  • Professional communication
  • Housekeeping
  • Front Desk Receptionist
  • Food Handling
  • Organization
  • Supervising experience
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Attention to detail
  • Multitasking and organization
  • Data entry

Willing To Relocate

Tampa, FL

Timeline

Cashier

KFC
02.2025 - Current

Barista/Cashier

Dunkin'
10.2024 - 01.2025

Shift Lead

Burger King
04.2022 - 04.2024

Cashier

Hardee's Restaurant
10.2020 - 03.2021

Cashier

Taco Bell
12.2019 - 09.2020

Cashier

Walmart Supercenter
08.2017 - 12.2019

Front Desk Clerk, Housekeeping

Quality Inn
08.2016 - 05.2017

Change Runner

Kennywood Amusement Park
04.2013 - 07.2013

Diploma -

Peters Township Highschool

Similar Profiles

CREATE PROFILE
Rafiah Mays