Ragan Livingston
Newark,DE
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering a collaborative environment to meet organizational goals. Reliable team player with a focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
9
9
years of professional experience
Work History
Nutrition Services Operations Manager
Christiana Care Health System
2024.07 - 2026.04
- Led cross-functional teams to implement strategic initiatives, improving service delivery and customer satisfaction.
- Developed and maintained standard operating procedures, ensuring compliance with industry regulations and best practices.
- Streamlined operational processes, enhancing efficiency and reducing waste across multiple departments.
- Analyzed performance metrics to identify trends, driving continuous improvement in operational workflows.
- Managed vendor relationships, negotiating contracts to optimize cost savings while maintaining quality standards.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Coordinated resource allocation for projects, ensuring timely completion within budget constraints.
General Manager of Food Service
Whitsun's Culinary Group-Maritime HS
2022.06 - 2024.02
- Oversaw daily food service operations, ensuring compliance with health and safety standards.
- Developed and implemented cost-effective menu strategies to enhance student satisfaction.
- Managed staff training programs to improve service quality and operational efficiency.
- Established supplier relationships and negotiated contracts to optimize procurement processes.
- Analyzed performance metrics to identify areas for improvement in service delivery.
- Implemented inventory management systems, reducing waste and controlling costs effectively.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
Food Service Location Manager
Drexel University College of Medicine
2016.12 - 2022.06
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Monitored food production levels, meal counts, and supply costs to optimize resource allocation.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Approved employee schedules and timesheets to ensure adequate staffing and operational efficiency.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed supply levels by monitoring and reordering food stock and dry goods, ensuring uninterrupted service.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Oversaw training of more than 100 team members across campus.
Education
CDM, CFPP - Dietary Manager-Accelerated Pathway III
University of North Dakota
Grand Forks, ND2026-11
Associate of Science - Per-Nursing
Pennsylvania Institute of Technology
Philadelphia, PA2013-06
Skills
- Operations management
- Inventory management
- Vendor management
- Process improvement
- Planning and implementation
- Staff training
- Team management
- Strategic decision-making
- Patient experience
- Policy implementation
- Conflict resolution
- Problem-solving
Timeline
Nutrition Services Operations Manager
Christiana Care Health System
2024.07 - 2026.04
General Manager of Food Service
Whitsun's Culinary Group-Maritime HS
2022.06 - 2024.02
Food Service Location Manager
Drexel University College of Medicine
2016.12 - 2022.06
CDM, CFPP - Dietary Manager-Accelerated Pathway III
University of North Dakota
Associate of Science - Per-Nursing
Pennsylvania Institute of Technology