Collaborated with multidisciplinary teams to ensure continuity of care for clients in multiple markets.
Engaged in Community Outreach efforts to increase awareness about the organization's mission and goals.
Created educational/training materials for Participants/Providers
Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
Maintained accurate records of client progress through use of electronic medical record system.
Participated in weekly team meetings to discuss cases and develop treatment plans.
Maintained strict data confidentiality and privacy on information related to individuals.
Worked in multiple markets (OH, HI, IA, CA, NY,TX), and collaborated with multiple teams in Discharge planning, and outreach to community entities, and members.
Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
Collaborated with other agencies responding to Emergency/Crisis situations such as medical services or law enforcement.
Cross Trained to support Claims team, and Provider Relations teams in turnaround of Provider Requests, and Claims backlog.
Activity Therapist
AK Child and Family
Anchorage, AK
07.2018 - 11.2018
Directed therapeutic activities for youth, in collaboration with psychologist team.
Organized and scheduled exercise programs and recreational activities to facilitate physical and emotional health of participants.
Studied treatment plans and adjusted exercises periodically to maximize benefits.
Created documentation of patient treatment plans, change in treatment, progress and outcome evaluations to facilitate recordkeeping objectives.
Implemented counseling techniques and interventions to aid patients in recuperating and improving social, cognitive, emotional and physical activities of daily life.
Coordinated care with patients' family members and caregivers while communicating short and long-range goals.
Planned therapeutic and recreation activities aligned with abilities, interests and therapy objectives.
Lead Teacher
Thread
Anchorage, AK
12.2016 - 03.2018
Made and implemented curriculum for various ages in collaboration with Assistant Teacher.
Evaluated facility environment, removed concerns and optimized for children’s safety.
Compiled reports highlighting effectiveness of program. Monthly, and Quarterly.
Maintained consistent line of communication with partner agencies, and municipal entities.
Site Director/CDA
Campfire
Anchorage, AK
08.2014 - 08.2016
Maintained communication between Parents, Schools, and Administration with behavioral goals/challenges.
Maintain confidentiality regarding any private, personal, and privileged information about youth and staff .
Worked effectively with team to improve/maintain program, while adhering to local, state, and federal guidelines.
Referred family members to outside support options to assist with coping during times of increased stress.
Support and develop special program assignments such as family events and special curriculum delivery.
Education
Some College (No Degree) - Interdisciplinary Studies
University of Alaska Anchorage
Anchorage, AK
03-2025
West High School
Anchorage, AK
2005
Radio And Television Broadcasting
King Tech
Anchorage, AK
05.2005
Skills
Appointment Scheduling
Positive environment facilitation
Problem-solving oriented
Conflict resolution abilities
Exemplary communication
Relationship cultivation
Recovery Assistance and Support
Leadership/Team Management
Rapport Building
Resource Navigation
Social Activity Planning
Documentation Management
Client Advocacy
Policy Interpretation
Client/Provider Outreach
Cross-Functional Teamwork
Record Maintenance
Billing/Claims Support
Training Facilitation for Peers and Providers
Crisis Management
Timeline
Peer Support Specialist
Optum Alaska
11.2019 - Current
Activity Therapist
AK Child and Family
07.2018 - 11.2018
Lead Teacher
Thread
12.2016 - 03.2018
Site Director/CDA
Campfire
08.2014 - 08.2016
Some College (No Degree) - Interdisciplinary Studies
Shore Maintenance Generalist at Alaska Marine Highway System, State Of AlaskaShore Maintenance Generalist at Alaska Marine Highway System, State Of Alaska
DIRECTOR OF TOURISM MARKETING at Alaska Travel Industry Association/Travel AlaskaDIRECTOR OF TOURISM MARKETING at Alaska Travel Industry Association/Travel Alaska