SYED MUHAMMAD TALHA WASEEM
Salt Lake City,UT
Summary
Dedicated COVID-19 Contact Tracer with excellent people skills and organized mentality. Successful at connecting with individuals to build deeper understanding of contact chains, COVID symptoms and available resources for individuals with confirmed or potential exposures. Confident speaking on telephone and skilled at obtaining necessary information. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
COVID-19 Contact Tracer
University of Utah Health
11.2021 - 04.2023
- Maintained accurate records of all contact tracing activities in secure database
- Educated public about COVID-19 symptoms, testing, and prevention measures through community outreach efforts
- Delivered knowledgeable health education and guidance to individuals with potential exposures to COVID-19
- Conducted phone interviews with infected individuals to gather information on their close contacts
- Provided guidance on self-isolation procedures for infected individuals and their close contacts
- Developed culturally-sensitive communication materials and messaging related to COVID-19 prevention measures for diverse audiences
- Received a certificate from UDOH for best Customer service during my services.
Cashier
Chartwells University of Utah
08.2021 - 10.2021
- Engaged customers in pleasant conversation while completing cash register transactions
- Informed customers of promotions and special offers to increase sales
- Provided information to customers on products or services
- Offered customers information about upcoming promotions and available items
- Maintained neat drawer with correct amount of change to meet customer needs
- Accepted person-to-person or business checks and returned cash to customers
Education
Electrical Engineering - Engineering
University of Utah, Salt Lake City
Pre Engineering 2 year - Engineering
Punjab College of Science, Lahore, Pakistan
Skills
- Data Entry
- Project Coordination
- Document preparation
- MS Office Applications
- Microsoft Word
- Microsoft Excel
- Excellent Communication
- Team Collaboration
- Customer Support
- enough knowledge related to Apple Products
Languages
English
Full Professional
Timeline
COVID-19 Contact Tracer
University of Utah Health
11.2021 - 04.2023
Cashier
Chartwells University of Utah
08.2021 - 10.2021
Electrical Engineering - Engineering
University of Utah, Salt Lake City
Pre Engineering 2 year - Engineering
Punjab College of Science, Lahore, Pakistan
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