Rahul Smith
Hollis,NY
Summary
Skilled Computer Technician with comprehensive experience in troubleshooting, repairs, and system installations. Strengths include diagnostic skills, customer service, and a solid understanding of computing hardware and software. Previous roles have seen consistent resolution of technical issues, ensuring optimal system performance and minimizing downtime.
Focused office coordinator with several years of experience. Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Office Coordinator
Primark
Jamaica, NY
11.2024 - Current
- Monitored office budget expenditures on a monthly basis.
- Managed calendars, meetings, and travel arrangements for store leadership.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
IT Service Desk Analyst
Aircitypost
Valley Stream, New York
05.2023 - 10.2024
- Supported Aircitypost staff with service desk tickets and daily technical requests.
- Diagnosed workstation, printer, and network issues across postal operations teams.
- Reset passwords and managed user access in Active Directory.
- Installed software updates and configured new desktop equipment.
- Maintained customer records in ticketing system, documenting all interactions with customers.
- Provided end-user training on new technologies as needed.
Office Assistant
UPS
Springfield, NY
10.2021 - 01.2023
- I would help store information for the team as well as schedule meetings and so forth.
Education
Associate of Science - Computational Science
Queens Borough Community College
Bayside, NY 09.2021 - 05.2025
hs diploma with regents certificate -
Forest hills high school
Forest Hills, NY 09.2016 - 06/2020
Skills
- Calendar management
- Problem solving
- Time management
- Team collaboration
- Attention to detail
- Technical support
- Project coordination
Email Addresses
Rahul.smith02@yahoo.com
Timeline
Office Coordinator
Primark
11.2024 - Current
IT Service Desk Analyst
Aircitypost
05.2023 - 10.2024
Office Assistant
UPS
10.2021 - 01.2023
Associate of Science - Computational Science
Queens Borough Community College
09.2021 - 05.2025
hs diploma with regents certificate -
Forest hills high school
09.2016 - 06/2020