Rai Goulsby
Sales Consultant
Spokane,WA
Summary
Dynamic professional with a proven track record in customer relationship management and CRM proficiency, honed across roles at Authorized International and the US AIR FORCE. Excelled in enhancing operational efficiency and client satisfaction through expert product and service knowledge. Demonstrated exceptional time management and consultative sales techniques, significantly improving client retention and service delivery.
Overview
30
30
years of professional experience
Work History
Sales Consultant
North American Processing Solutions
02.2021 - 12.2023
SalesConsultant
Authorized International
04.2019 - 04.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Telecommunications Technician
US AIR FORCE
09.1993 - 08.2016
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
Education
Associate of Applied Science - Paralegal Studies
2018
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
Timeline
Sales Consultant - North American Processing Solutions
02.2021 - 12.2023
SalesConsultant - Authorized International
04.2019 - 04.2021
Telecommunications Technician - US AIR FORCE
09.1993 - 08.2016
Pierce College - Associate of Applied Science, Paralegal Studies
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